Privacy Policy

96 Hour Sites (“we”, “us”, or “our”) is a custom website design and development service operated by Richard. We are committed to protecting your personal information and being transparent about what we collect and why.

This policy explains how we handle information collected through our website at 96hoursites.com and through direct communications with us. By using our site, you agree to the terms described here.

We collect only what we need to provide our services and respond to enquiries:

• Contact information. When you submit a contact or enquiry form, we collect your email address and any message you include. This is the only information we collect automatically.
• Project information. During the website build process, you may share business details, content, brand assets, and access credentials needed to complete your project.
• Payment information. Payments are processed through secure third-party providers (Stripe or similar). We do not store your card details on our systems.
• Usage data. Like most websites, our site may collect standard technical data such as your browser type, IP address, and pages visited via analytics tools. This data is aggregated and not linked to you personally.

We use your information solely for the purposes for which it was provided:

• To respond to your enquiry and discuss your website project
• To deliver the agreed website and related services
• To send project updates, revision requests, and delivery notifications
• To process payments and issue receipts
• To improve our website and services based on aggregated usage data

We do not sell, rent, or trade your personal information to third parties. We do not send unsolicited marketing emails.

We use a small number of trusted third-party services to operate our website and deliver projects:

• EmailJS. Our contact form uses EmailJS to route enquiries to our inbox. Your email address is transmitted through their service. See their privacy policy at emailjs.com.
• Hosting providers. We deploy client websites to platforms such as Vercel, Netlify, or similar providers. These services have their own privacy policies governing server-level data.
• Analytics. We may use analytics tools (such as Google Analytics or Plausible) to understand how our site is used. These tools collect anonymised, aggregated data only.
• Payment processors. Payments are handled by secure third-party processors. We do not process or store payment card information directly.

We retain your information for as long as necessary to deliver our services and comply with legal obligations. Project files and correspondence are retained for a minimum of two years after project completion.

If you wish to have your data deleted, contact us at richard@96hoursites.com and we will respond within 14 days.

Our website may use cookies to maintain functionality and improve your experience. These are standard session cookies and are not used to track you across other websites. You can disable cookies in your browser settings, though this may affect site functionality.

We take reasonable steps to protect your information from unauthorised access, loss, or misuse. All data is transmitted over encrypted (HTTPS) connections. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

You have the right to:

• Request a copy of the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your information
• Withdraw consent to any processing based on consent

To exercise any of these rights, email us at richard@96hoursites.com.

We may update this policy from time to time. The effective date at the top of this page reflects when the current version was last revised. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Questions about this policy? Get in touch: